LEGAL WARNING

This page contains all the information related to the legal terms and conditions that define the relationships between users and the person responsible for the neuice.com website. All users must read the content of this page and agree to it before they can continue browsing the rest of the website.

 

RESPONSIBLE FOR THE WEBSITE

Full name: Global Comerç S.C., S.L.

Address: C / Prat de la Creu 96, 4rt 3ra, AD500 Andorra la Vella

Email: neuice@u-bglobal.com

Activity: E-COMMERCE.

GLOBAL COMERÇ S.C., S.L. As the person in charge of this website, it assumes the commitment to process the information of its users with full guarantees and to comply with the national and European requirements that regulate the collection and use of personal data, thus complying with Organic Law 15/1999, of 13 December, Protection of Personal Data (LOPD) and with Royal Decree 1720/2007, of December 21, known as the Development Regulation of the LOPD.

It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons (RGPD), as well as with Law 34/2002, of July 11, of Information Society and Electronic Commerce Services (LSSI or LSSICE).

GLOBAL COMERÇ S.C., S.L reserves the right to modify, at any time, without the need for prior notice and informing of the changes once made, both the presentation and configuration of the NEUICE.COM website and this legal information.

 

INFORMATION COLLECTED FROM USERS AND ITS PURPOSE 

NEUICE.COM has an SSL TLS v.1.2 encryption that allows the secure sending of personal data through standard contact forms, hosted on the servers of ARSYS.

When a user connects to this website to send an email to the owner, subscribe to a newsletter or make a contract, they are providing a series of information for which GLOBAL COMERÇ S.C., S.L. is responsible. This information may include personal data, such as your IP address, full name, physical address, email address, telephone number, location … and in no case is it specially protected personal data. At the time of providing this information, the user is giving their consent for said information to be collected, used, managed and stored by GLOBAL COMERÇ S.C., S.L. in the ways described throughout this page.

  • Contact forms: the following personal data are stored: Name, Email, Telephone and IP Address; Said data will be used to answer questions, queries and respond to any type of message sent through the form, as well as to send promotions and special offers.
  • Content subscription forms: the following personal data are stored: Name, Email, Telephone and IP Address; These data will be used to manage the list of subscriptions, send newsletters, promotions and special offers.
  • Purchase form: the following personal data are stored: Name, Surname, Address, Email, Telephone, Payment details and IP address; said data will be used to:
    • Send you important information about your account / order / service.
    • Respond to your requests, complaints and requests for reimbursement.
    • Process payments and avoid fraudulent transactions.
    • Set up and manage your account, give you technical and customer service, and verify your identity.

Additionally, we may also collect the following information:

  • Location and traffic data (including IP address and browser) if you place an order, or if we need to estimate taxes and shipping costs based on your location.
  • Product pages visited and content viewed while your session is active.
  • Essential cookies to keep track of the contents of your cart while your session is active.
  • Email and password of your account to allow you to access your account, if you have one.
  • Content embedded from other websites: NEUICE.COM pages may include embedded content ( videos, images, articles, etc.). The content embedded from other websites behaves the same as if the user had visited them directly. These websites may collect data about the user, use cookies, embed third-party tracking and monitor their interaction with embedded content, including tracking their interaction with embedded content if they have an account or are connected to that website.
  • Social networks: GLOBAL COMERÇ S.C., S.L. It has profiles on some of the main social networks on the Internet. The treatment that GLOBAL COMERÇ S.C., S.L. will be carried out with the personal data within each of the social networks, it will be, at most, the one that the social network allows to the corporate profiles. Thus, GLOBAL COMERÇ S.C., S.L. You may inform, when the law does not prohibit it, to your followers by any means that the social network allows about your activities, presentations, offers, as well as providing personalized customer service. GLOBAL COMERÇ S.C., S.L. will not extract data from social networks in any case, unless express consent is obtained from the user to do it.

In conclusion, the purpose of data processing will only be to provide users with the information or services they request, as well as to inform them of news that may be of interest to them.

 

RIGHTS OF USERS

Listed below are the rights of web users, who may exercise by directing a written communication to C / Prat de la Creu 96, 4rt 3ra AD500 Andorra la Vella or to neuice@u-bglobal.vom, including in both cases a photocopy of the DNI (or similar identification document) of the user or of the person authorized as the user’s legal representative.

  • Right to request access to personal data.
  • Right to request the rectification of personal data in case they are incorrect.
  • Right to request the limitation of the processing of personal data, in which case they will only be kept by YAPHONE S.L. for the exercise or defense of claims.
  • Right to oppose the processing of personal data, unless for compelling legitimate reasons or the exercise or defense of possible claims must continue to be processed.
  • Right to portability of personal data.
  • Right to erasure of personal data, which except for legal imperative will be erased after confirmation by the applicant.
  • Right to withdraw consent at any time on any specific purpose, without affecting the legality of the treatment based on the consent prior to its withdrawal.

 

COMPLAINT PROCEDURE

When a user considers that there is a problem with the way their data is being handled, they can direct their claims to neuice@u-bglobal.com to correct the situation as soon as possible or to the corresponding data protection authority.

 

OBLIGATIONS OF THE USERS

The access and / or use of NEUICE.COM attributes to whoever performs it the condition of user, accepting, from that moment, fully and without any reservation, this legal notice in relation to certain services and contents of the web.

The user agrees to use the website, its services and contents without violating current legislation, good faith and public order. The use of the website, for illicit or harmful purposes, or that, in any way, may cause damage or prevent the normal functioning of the website is prohibited.

In addition, the user guarantees that the personal data provided through the forms are true and correspond to their real situation, having the duty to keep their data updated at all times, being solely responsible for the inaccuracy of the data provided and for the damages that this may cause to GLOBAL COMERÇ SC, SL.

Regarding the contents of this website, it is prohibited:

  • Its reproduction, distribution or modification, in whole or in part, unless you have the written authorization of its legitimate owner.
  • Any violation of the rights of the provider or its legitimate owner.
  • Its use for commercial or advertising purposes.

In the use of NEUICE.COM, the user agrees not to carry out any conduct that could damage the image, interests and / or rights of GLOBAL COMERÇ S.C., S.L. or third parties, as well as not to damage, disable or overload the website to prevent its normal use.

 

DATA CONSERVATION

Disaggregated data: disaggregated data will be kept without a deletion period.

Data of the subscribers to the feed by e-mail: from the moment the user subscribes until they unsubscribe.

Data of the subscribers to the newsletter: from the moment the user subscribes until they unsubscribe.

User data uploaded by GLOBAL COMERÇ S.C., S.L. to pages and profiles on social networks: from the moment the user offers their consent until they withdraw it.

Data of the clients of the online store- The period of conservation of the personal data will vary depending on the service that the client contracts in our online store. In any case, it will be the minimum necessary, and can be maintained until:

  • 4 years: Law on Infractions and Sanctions in the Social Order (obligations regarding affiliation, registration, cancellation, contributions, payment of salaries …); Arts. 66 and following General Tax Law (accounting books …)
  • 5 years: Art. 1964 Civil Code (personal actions without special term)
  • 6 years: Art. 30 Commercial Code (accounting books, invoices …)
  • 10 years: Art. 25 Law for the Prevention of Money Laundering and Terrorism Financing.

 

DATA SECURITY

GLOBAL COMERÇ S.C., S.L. takes reasonably adequate security measures to detect viruses, brute force attacks, and code injections.

However, the user must be aware that the security measures of computer systems on the Internet are never 100% reliable and that, therefore, GLOBAL COMERÇ S.C., S.L. cannot guarantee the absence of viruses or other elements that may cause alterations in the user’s computer systems (software and hardware) or in the electronic documents and files contained therein.

Despite this, in order to guarantee the security and privacy of its users’ personal data, NEUICE.COM has an active security system that reports user activity and possible breaches in the security of the system.

In case of detecting any security breach, GLOBAL COMERÇ S.C., S.L. undertakes to inform users within a maximum period of 72 hours.